Why Families Become Ambassadors
Every Family Ambassador has a story — one rooted in trust, gratitude, and the moments that make a community feel like home.
Families choose to share their experiences because they’ve seen the difference firsthand: the comfort of knowing their loved one is cared for, the relationships built with staff and neighbors, and the peace of mind that comes from feeling supported every day. These stories are shaped by small but meaningful moments — a warm greeting, a helping hand, a shared laugh, or the reassurance that someone is always there.
For many families, becoming a Family Ambassador is a natural extension of their journey. It’s a way to give back, to recognize the care and compassion they’ve experienced, and to help other families feel more confident as they navigate their own senior living decisions.
Together, these shared stories reflect the heart of our community — a place built on connection, trust, and the belief that no family should feel alone in this journey.
Read What Our Ambassadors Have To Say
“I find that Boulder Ponds provides exemplary care to elders and their families. The entire staff is friendly, helpful and caring. There is an environment of love, patience and wanting to do the very best for each and every person. They communicate well with families, so they know their loved one’s needs are being met, which gives families peace of mind. I have been involved, day in day out, for the last 3 years with Boulder Ponds. Every person I have encountered has been exceptional in their care for resident and families. Of all the senior living communities I have seen and experienced, Boulder Ponds is the very best!”
– Mary McDonald, , Family Ambassador
“After touring eight assisted living facilities in the Maplewood, Oakdale, Woodbury and Lake Elmo area, it was an easy decision to choose Boulder Ponds for our mother. The staff are SO friendly! And, the rooms are so bright and welcoming! We liked that you could enter the facility as an independent resident and as needed, extra services could be provided without having to move to a different room! Mom is very happy with the decision to move to Boulder Ponds!
The weekly activities provide something for everyone! Whether you just want to meet new friends or if you’re used to having an active social life, you can set your own pace!
Knowing that my husband would need more care than I could provide in the future due to an Alzheimer’s diagnosis, I placed him on the Memory Care waiting list after only a month of my mother being a resident of Boulder Ponds because I was confident that the facility would be the best place for him also. He is a resident of the Boulder Ponds Memory Care now.
Whether I’m walking in the Boulder Ponds front door, in an elevator or in a hallway, I am always greeted by each and every staffer I encounter! In addition, the nurses and aides are so caring for all of the residents. It takes a special kind of person to be an aide, (especially in the memory care unit) and Boulder Ponds does a great job of finding and hiring those special people!
What I truly appreciate the most is the fact that Boulder Ponds has an open door when it comes to any concerns that residents or their family members may have. They are quick to respond to and address concerns and want everyone living at the facility to be happy, healthy and safe.”
– Carol Spock, Family Ambassador
How Families Make a Difference
Family Ambassadors often don’t set out to “help” — it grows naturally from their experience.
It begins with seeing a loved one feel safe, engaged, and genuinely cared for. With the relief that comes from knowing they’re supported, many families find themselves wanting to share what that peace of mind feels like. They remember the uncertainty they once faced and recognize how meaningful it would have been to hear from someone who had already walked this path.
By sharing their perspective, families offer reassurance, clarity, and hope to others who are just beginning their senior living journey. These real experiences — honest, personal, and heartfelt — help guide families forward and remind them they’re not alone.
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Why Choose Us?
While we provide comfort and ease, this does not mean our community is “boring” or “dull.” Live your best life with memorable events curated to help you find a new hobby or rediscover an old pastime.
Learn More
We take our caregiving very seriously at The Landmark of Fridley, which is why our staff is filled with dedicated caregivers. They are here to ensure everything you could ever need is provided.
Learn MoreWhere to Find Us
Where to Find Us
You can find us on the corner of Central Avenue Northeast and Mississippi Street Northeast. You can access our accessible parking lot from either street.
Email Us
- Executive Director: Rayna Abueid [email protected]
- Marketing Director: Patti DuFresne [email protected]
Our Address
6490 Central Avenue NEFridley, MN 55432
